Dell vs. HP Comparison Regarding Dell Support, HP Support, Quality and

There are many IT companies in the market that produce quality computers.

Quick historical reference Dell and HP

Dell is the brainchild of Michael Dell, who was inspired by the thought of providing customized personal computers to its customers. The company's roots go back to 1984 with the creation of limited PC by Michael Dell. Dell is now among the largest technology companies in the world and is headquartered in the state of Texas, the US.

Hewlett Packard came with the Association of Bill Hewlett and Dave Packard. Although Packard won the bid, the company was also named Hewlett-Packard. The company was formally established in 1947 and went public a decade later, in 1957.

What computer choose - Dell or HP?

Most customers are facing this dilemma when it comes to buying a computer. The following comparison is clear some confusion for you -

Accessibility and quality -

There is a common perception in the minds of customers than Dell offers powerful computers at a price much cheaper compared to HP. This was the case until the HP launched its new series of computers that are in direct competition with Dell. This new series, called capillaries 5000 Series offer the performance and quality, all at a fair price.

Looks and build quality

The clear winner here is HP. Dell, on the other hand provides computers that are a bit bulky.

Customer Support

Pre-sales and after-sales customer is a key factor in the minds of customers, while buying a computer. Dell Support is available in all countries of operation and is very wide indeed. Any problem of software that you can deal with your computer is solved online by the experts available at Dell Support. The same applies to the HP support too. HP support, but won more awards than the category of the satisfaction of the Dell Support Center.

Although prices may not be a clear indicator of quality, can be of help, undoubtedly, HP support, particularly HP support has an advantage over Dell technical support.

The verdict

HP is a clear winner regarding the comparison of three critical factors above. However, he returned to customer loyalty and word of mouth advertising. Most former Dell customers stand to Dell because HP customers do the same. However, if you are a first time customer, it would be better advised to go buy an HP computer.